by Jeff Molander, Conversation Enablement Coach, Speaker & Founder at Communications Edge Inc.

It’s finally official and word is out on the street… not just behind closed doors. Retailers engaged in Web affiliate programs are not settling for less when it comes to their insatiable desires: Incremental sales. Affiliates be damned if they’re not able to provide more accountability, transparency and really get into bed with advertisers — form relationships that allow advertisers to have their cake and eat it too.

Increasingly, affiliates are expected to offer advertisers something that they, themselves, cannot access. Affiliates’ domination of the search landscape is forcing the issue as advertisers themselves rush into search marketing — only to find their affiliates have beat them to it. The environment has become highly competitive and downright nasty at times.

Earlier this year a panel convened in Boston at the conference for Multi-Channel Marketers to discuss the state and future of retail-focused affiliate marketing programs. The panel featured:

Amanda Watlington, Principal, Searching for Profit
Carol Steinberg, VP eCommerce (not pictured)
Stephen Fuller-Rowell, Chinaberry Inc.

Slide presentations presented at the session are also available below.

PROGRAM GUIDE
3:55 – State of Industry Overview (Molander)
9:50 – Panel present brief summery of experience
14:19 – Chinaberry presentation
23:21 – Amanda Watlington presentation
36:29 – Affiliates as consultants?
38:34 – Affiliates must bring incremental sales (C. Steinberg)
40:20 – Tools affiliates need
41:25 – Question: Staffing for affiliate marketing
46:00 – Question: Tools for monitoring affiliates
48:38 – Question: New customers and loyalty sites
51:57 – Question: Google’s Universal Search and affiliates
60:44 – Digital media protection
61:30 – Closing, forward-thinking take-aways on affiliate marketing

(63 MINUTES)

Download the MP3 file here.

Play the program now!

Jeff Molander
Jeff Molander

In 1999, I co-founded what became the Google Affiliate Network and Performics Inc. where I helped secure 2 rounds of funding and built the sales team. I've been selling for over 2 decades.

After this stint, I returned to what was then Molander & Associates Inc. In recent years we re-branded to Communications Edge Inc., a member-driven laboratory of sorts. We study, invent and test better ways to communicate -- specializing in serving sales and marketing professionals.

I'm a coach and creator of the Spark Selling™ communication methodology—a curiosity-driven way to start and advance conversations. When I'm not working you'll find me hiking, fishing, gardening and investing time in my family.

In 1999, I co-founded what became the Google Affiliate Network and Performics Inc. where I helped secure 2 rounds of funding and built the sales team. I've been selling for over 2 decades.

After this stint, I returned to what was then Molander & Associates Inc. In recent years we re-branded to Communications Edge Inc., a member-driven laboratory of sorts. We study, invent and test better ways to communicate -- specializing in serving sales and marketing professionals.

I'm a coach and creator of the Spark Selling™ communication methodology—a curiosity-driven way to start and advance conversations. When I'm not working you'll find me hiking, fishing, gardening and investing time in my family.

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